President Peter J. Davidson singled out Biscom as a leader in the fax industry for its world-class customer service and its flexible fax solutions, which benefit enterprises looking to automate fax and workflow applications. His firm, Davidson Consulting, specializes in market research, consulting, and industry conferences covering facsimile and unified communications.“ There are many fax service providers for enterprises, but none offers Biscom’s breadth of functionality and rock-solid reliability,” Davidson concluded.

By offering both an on-premises server and a hosted service, Biscom can deliver a solution scaled precisely to an organization’s faxing volumes. For enterprises looking to reduce costs while maintaining optimal functionality, the hosted service complements existing fax servers.

The crux of Biscom’s flexible solution is its “always on” capability. A fax server system automatically kicks over to the fax service if a problem arises with the server or any of its network components. “Other fax providers say they offer this kind of redundancy, but 90 percent of the time they don’t have the fax features to seamlessly transfer the application,” pointed out Davidson.

IT departments find the “always on” capability highly desirable, as it guarantees business continuity without any additional capital investment.

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